Helpdesk / Requesting System
Use the Intoweb Helpdesk system to automatically capture and manage email requests about a service you offer. The Helpdesk will alert you of any unresolved issues and allow you to draw reports on helpdesk usage.
The Intranet Gallery is where images are categorized, uploaded and stored to be used by the personnel in the company. The gallery module can be used as a standalone module or integrated into other Intoweb modules.
This module consists of a calendar that will allow you schedule events in your company such as your annual meeting, end year function and team building events. You can integrate the Corporate Calendar with the Human Resources Employees module in order to keep the employee list up to date.
CMS Collaboration System
The Collaboration system is combination of a whole lot of smaller features, including a poll, survey, chat/forum, SMS system, Gallery, policy enforcement etc. Easy communication in the office is possible through this system.
Contacts Integrated (Contact & CRM)
The Customer Relationship Management Module, integrated with the Contacts Module becomes the Contacts Integrated system. Manage all customer relations with easy access to contact information.
Client Relationship Management
Customer Relationship Management is made possible through this module. It is now easy to know exactly what is happening with your customers at any time.
Use the Contacts module as a central information system on your Intranet to set up contacts for your organisation. These contacts can be added to categories such as IT suppliers, Printing suppliers, General Maintenance, Emergency, etc.
DMS (Document Management System)
A document management system allows users to login to a site and upload files to a remote location. The user can then access his files from anywhere in the world as long he has an internet connection.
Strategic Planning System
The Strategic Planning System in includes analysing current market trends, the strengths and weaknesses of your business, the products and services you offer and much more. The system then assists in developing a series of business strategies for the way ahead.