Human Resource Systems - Online Chat Software



 

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The Online Chat System has been developed by Intoweb as a platform where employees can talk to each other. The aim is to cut down on time wasted walking around the office or waiting for e-mail responses. Being able to quickly ask a question and getting a response is an effective way to elimate time wasted on critical projects. In some instances, sending an e-mail and getting a response has a few downfalls. For example:

  • The response could be confusing or misunderstood, thus it results in further e-mail response and further waiting
  • The response may have been incomplete, which again results in further responses
  • While talking and meetings are good, a lot of time is spent doing this and there is no record of conversations

The Online Chat Systems allows for a platform where "talking" can take place, but it is quick and you can refer back to a chat to ensure accuracy.

Benefits

What are the benefits of using Intoweb's Online Chat System ?

  • You can purchase the Online Chat System as a standalone version - you don't have to buy the entire Human Resource System
  • The Online Chat System runs online, which allows you to access any information from anywhere in the world at any given time, as long as you have Internet access. This means that if one of your staff members are off site, maybe with a client, they can log into the Intranet and quickly chat to another employee if there is a problem.

Features

General Features

  • The Online Chat System allows for chats between individuals, groups or even conference meetings
  • Records all conversations
  • A notification is received by an employee when a message is sent to them to ensure they receive all messages
  • A status is displayed for an employee to show if they are available to chat
  • A Colleague Admin feature allows employees to add other employees to a list of people they frequently talk with
  • Topics can be added to chats to make it easier to find converations later
  • Full search facility for employee chats
  • Administrators can view all previous chats and review any misuse of the system

Related Info

Here is a list of some other Intranet Systems you may find useful

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